TeleInjury Prevention Program

Medical Case Management

Telephonic Medical Case Management:

  • Four-point contact (employer, employee, physician, and claim representative)

  • Individualized follow-up for the life of the claim, from injury to return to work.

  • Objective, professional assessment of potentially conflicting reports from all parties involved in the claim.

When Appropriate:

  1. When definitive diagnosis is required.

  2. To establish early employee communication.

Field Medical Case Management:

  • Personalized supervision of the transition from injury to return to work.

  • On-site consultation with employers to explore modified-duty or early return to work options.

When Appropriate:

  1. Physician primarily directs attention to medical care.

  2. Illusion of sufficient medical care without resolution.

  3. Long-standing pre-existing conditions prolonging disability.

  4. Complicated diagnosis.

  5. Claimant seeing several physicians.

  6. Need for medical reports and coordination of services for timely conclusion.

  7. Establish causal relationship between a work injury and current condition.

  8. Employer is uninformed of employee progress or ability to return to work.


Why wait any longer to have assistance in returning your employees to work? Complete our referral form, print and email to us at: or fax to us at: 708-460-8076.  We will get back to you to schedule an appointment.

CIS onsite Case Management Referral Form

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